Case Study:

Two Harbours Healthcare Ltd

Enabling Community-Based Care for Frailty Patients

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Enabling Community-Based Care for Frailty Patients

The Client

Company Name: Two Harbours Healthcare Ltd
Service Type: Frailty Service

Product Purchased: M2 Bladder Scanner
Testimonial by: Katie May

The Challenge

Frailty patients often require careful monitoring and timely clinical decisions, particularly when presenting with symptoms that may indicate urinary retention or related complications.

In many cases, without access to diagnostic tools in the community, clinicians are forced to make decisions based on limited information. This can lead to:

  • Unnecessary hospital referrals
  • Delays in treatment
  • Increased stress for vulnerable patients

For frailty patients, hospital transfers can be especially disruptive and carry additional risks.

The Solution

Oras Medical supplied a portable bladder scanner, supported by onboarding and guidance, enabling the Frailty Service team to perform non-invasive scans directly in patients’ homes and care settings.

This allowed clinicians to:

  • Assess bladder volume in real time
  • Make informed decisions at the point of care
  • Avoid relying solely on symptoms or assumptions

The Outcome

By bringing diagnostic capability into the community, the Frailty Service has been able to improve how care is delivered:

  • Faster clinical decision-making without needing hospital escalation
  • Reduced need for patient transfers, particularly for vulnerable individuals
  • Improved patient experience, with care delivered in familiar environments
  • Greater clinical confidence when assessing complex cases

Client Feedback

“We purchased the bladder scanner for our Frailty Service. The benefits of having the scanner mean we are able to scan patients that are in the community in their own homes or in care homes.”
— Katie May, Two Harbours Healthcare Ltd

Why This Matters

This case highlights a wider shift in healthcare - moving from hospital-based diagnostics to community-based decision-making.

By enabling clinicians to access real-time diagnostic insight wherever the patient is, Oras Medical supports safer, more efficient care while reducing unnecessary pressure on hospitals.

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